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After two busy years at 12 Market Place, we’re pleased to announce that North Walsham Phoenix Group has now moved to our new home at St Nicholas Court.

From Monday 5th January 2026, you’ll find us at:

1a St Nicholas Court, North Walsham, NR28 9BY

This new location will allow us to offer even more to the community, with expanded space for our services, support, and events.

We want to take this moment to thank everyone who has been part of our journey so far, members, volunteers, supporters, and partner organisations. Whether you’ve visited the community pantry, joined us for a coffee, offered your time, or helped in the background, your involvement has made a real difference to what we can do together.

Our team has spent the last week moving and setting up the new premises. We’re excited to welcome you all from 5th January, when doors open at the new address. Our opening hours remain the same, and we’re looking forward to a busy, positive start to 2026.

If you need directions, you’ll find a map below or you can use

What Three Words ///roadblock.bleat.bongo

If you have any questions, don’t hesitate to get in touch.

Thank you again for your support and from all of us at Phoenix Group, we wish you a merry Christmas and a happy New Year.

See you soon at 1.a St Nicholas Court!

North Walsham Phoenix Group

North Walsham is set to benefit from two major developments in early 2026, as North Walsham Phoenix Group (NWPG) prepares to move into larger premises—and the town secures a new Community Banking Hub.

A Growing Charity Needs a Larger Home

Over the past year, NWPG has delivered more than £30,000 in direct support to local households through grants, hardship funds and targeted schemes. This includes providing heated throws to members aged 65 and over, distributing slow cookers to help reduce household energy costs, and supplying essential clothing and household items to families under pressure.  

Demand for support has continued to rise, with an expanding membership base, growing social groups and more partner agencies using the Phoenix Building to meet residents. As a result, the charity has outgrown its current home.

To meet this increased need, NWPG will be relocating to Number 1a, St Nicholas Court, a larger, more flexible site offering:

• Additional rooms for support and community activities

• A larger community pantry

• Dedicated space for partner organisations to meet residents

The charity aims to open its new St Nicholas Court site in early January 2026.

Supporting Access to Banking in North Walsham

Throughout 2025, NWPG has been hosting the Lloyds Community Banker, with many residents seeking support for a range of other banks as well. This has clearly demonstrated the need for accessible, face-to-face banking on the high street.  

NWPG’s relocation will free its current building to become the home of a new Community Banking Hub, expected to open in 2026 (subject to contracts). The Hub will provide:

• A Post Office-operated counter for cash transactions for customers of all major banks

• A rotating schedule of Community Bankers from multiple providers for more complex services

This ensures that, even with the closure of the town’s final bank, residents and businesses will continue to have access to essential banking support.

Positive News for the Town

The expansion of NWPG and the arrival of the Banking Hub together strengthen essential services in North Walsham and bring new energy into the town centre.

Lucy Shires, Trustee of the Phoenix Group Charity, said:

“Relocating to a larger premises in St Nicholas Court means we can grow the support we offer and work more effectively with our partners. We are pleased that our move enables the arrival of a new community Banking Hub, protecting in-person banking services for North Walsham when they were at risk of disappearing.”  

Cash Access UK added:

“We’re extremely grateful to the Phoenix Group Charity for their support in helping us bring a banking hub to the community… Subject to contracts we hope to open in the Spring next year.”  

Further updates about the move and reopening will be shared as preparations progress.

🤔 Wondering what the Community Pantry is all about?

We are part of the Nourishing Norfolk Network, supported by Norfolk Community Foundation.

👉 Who can join?

Anyone living in the NR10, NR11, NR12, NR26, NR27, or NR28 postcode area

👉 Membership?

Just £2.50 a year

👉 Means testing?

None – everyone is welcome.

We offer discounted food and household items to help your money go further — and every penny you spend is reinvested back into expanding our range and supporting our community.

📊 As of the end of July:

• 351 members are actively using the pantry
• 16 new product lines were added last month

🥫☕ Opening Hours:

Monday to Friday, 10am–4pm

📍 Phoenix Building, 12 Market Place, North Walsham

Want to know more about what Family Hubs can offer you?

Whether you’re a parent, carer, grandparent or guardian — come along and find out how Family Hubs can support your family through pregnancy, early years, childhood, and beyond.

👋 Emma will be at the Phoenix Building

🕑 Today from 2:00pm – 4:00pm

📍 12 Market Place, North Walsham

She’ll be available to answer questions, provide information, and connect you to helpful resources and services.

To learn more about Family Hubs across Norfolk, visit:

🔗 www.norfolk.gov.uk/familyhubs

If you’re able to donate this month, here’s what’s most needed right now:

📦 

Wishlist – August 2025

• Tinned Meat
• Tinned Vegetables
• Tinned Tomatoes
• Cuppa Soup
• Instant Hot Snacks
• Long Life Milk
• Tinned Fruit
• Biscuits
• Deodorants

✅ 

Well Stocked Items

• Baked Beans
• Pasta
• Tinned Fish
• Corned Beef

Please bring donations during our opening hours. Every item helps someone in need across North Norfolk.

📍 12 Market Place, North Walsham

🕙 Monday to Friday, 10am–4pm

🔗 northnorfolk.foodbank.org.uk